Privacy Policy
Last Updated: January 2025
1. Introduction
Trust Holdings Investments and Asset Management ("Trust Holdings", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification information (name, email address, phone number)
- Government-issued identification for KYC verification
- Financial information (bank account details, transaction history)
- Device and usage information (IP address, browser type, operating system)
- Communications with our support team
3. How We Use Your Data
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Verify your identity and prevent fraud
- Comply with legal and regulatory requirements
- Communicate with you about products, services, and updates
- Analyze usage patterns to improve user experience
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
5. Data Sharing
We may share your information with:
- Service providers who assist in our operations
- Financial institutions for transaction processing
- Regulatory authorities as required by law
- Professional advisors (lawyers, auditors, insurers)
We do not sell your personal information to third parties.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
8. Contact Information
For any questions about this Privacy Policy or to exercise your data rights, please contact our Data Protection Officer:
Trust Holdings Digital Finance AG
Email: privacy@trustholdings.com
Address: Bahnhofstrasse 88, 8001 Zürich, Switzerland